We had our first visit here and we are super glad to have found this place. It wasn't very busy the day we went, there were people there but everyone had more than enough privacy to have a relaxing time. We got to enjoy watching the sunset from the rooftop hottub. The facilities are immaculate, I've never seen one this very well maintained. There were staff around making sure everything was in order but not in a disturbing way and all very friendly and professional. We will be back, thank you!!
Omg.. this place is like a paradise! 4 floors are build with all kinds of spa and saunas..meditation rooms.. All new!
Being one of the only upgraded spas in the area, this place is a must visit if you are in the area. The facility is beautiful, hot sauna, steamy steam room. The massage is a hit or miss. But once you find the therapist for you, this will be a favorite place to come.
Im giving Spa Mathers a two for many reasons. I drove 6 hours with my boyfriend and a friend from Toronto to enjoy this Spa. I saw the Ad on a billboard in Montreal in the past and decided that I had to come back to experience it. I went there on a weekend August 26th 2018. It is a very clean beautiful entrance as soon as you walk in. The one star is for the front desk we felt welcomed and was taken care of right away! As I entered the spa it was not too busy so my boyfriend and I did enjoy our privacy in the hot tub, and steam room on the third floor. On the third floor your allowed to speak. On the first floor Is a silent zone area. My boyfriend and I did enjoy the amenities and thats what the second star is for. However when we went to get lunch which is located on the third floor, the lady serving us was evidently racist. It took her 20 minutes to attend to us and it was not busy at all! I had to call her out and thats when she told us she would be with our table shortly. 25 minutes later were ordering our food which was ridiculous. At times she would pretend that she couldnt hear us when we required additional service. Even after we finished our meal we stepped back into the hot tub and my boyfriend wanted to ask for a water and saw the lady to ask her but again she ignored him. He told me he ended up seeing where to get the water himself and didnt bother with her again. I mean even some of the customers who were there that day seemed to look at us funny as if we didnt belong there. It just appalls me in 2018 where everyone is paying the same money for the same type of service still gets treated differently. The spa is a beautiful spa like I said earlier theres definitely no denying that. But I mean environment is everything to me and If Im required to pay for a service that enables me to feel uncomfortable in that environment I dont see myself going back. I went to Nordik in Gatineau and didnt feel this type of behaviour at all! Hopefully Spa Mathers will work on training some of their staff on proper customer service and equality.
Staff is very friendly and spa is wonderful. Took my daughter there for the first time and she loved it. She didn't want to leave.
Spa Mathers Ciel Nordique is a Canadian Spa based in Saint-Eustache, Quebec. Spa Mathers Ciel Nordique is located at 300 Rue Terry Fox, Saint-Eustache, QC J7P 4P6, Canada.
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